Time, skill, care, judgment, professional education and experience determine professional fees. We are proud of our fees and know that they represent fair compensation for the quality of the services provided to our patients. However, when it comes to costs of any sort, none of us likes surprises. We feel that it is important for our patients to understand our financial policies before initiating any treatment. Our policy is to tell you, in advance of any treatment, what your investment in your dental health will be and to make definite financial arrangements before we begin treatment. Payment for any services is due and payable at the time the services are provided.
After your initial comprehensive examination, diagnosis and consultation, we will review with you our recommended treatment plan and estimated cost. We will offer alternatives and their costs. To make payment as convenient as possible, we offer several payment methods. We accept cash, check or major credit cards. We also have customized, outside financing available to help make ideal dental care more affordable.
Available Financing Programs:
We have partnered with the following programs to provide payment plans with low, fixed interest rates that allow you to:
- Start treatment today
- Select a low monthly payment that fits within your budget
- Keep your credit cards available for general purposes
- Find a program that fits a wide range of credit histories
Springstone Patient Financing or by phone at 1-800-630-1663
Care Credit Patient Payment Plans: 1-866-893-7864
Many of our patients have dental benefits. We encourage each of our patients to become familiar with the coverage they have. To simplify the process for all of us, we have adopted the following policies.
First, we expect our patients to take full responsibility for the payment of our fees. Our contract is with you, not with your insurance company, and we will happily document all your needs and care received in our office, but we do not accept assignment of dental insurance benefits. We will gladly help you with the process of claims submission. We provide all the necessary information, send any required documentation that is requested by insurers, we respond to any information requests, both writing letters of explanation and even having conversations with insurer consultants to try to help you get all the coverage that you deserve. If insurance coverage is in doubt, we will be happy to submit a "pre-treatment estimate of benefits" to the insurance company.
Second, you should be aware that most insurance plans do not cover certain types of dental treatment. The common examples of these are cosmetic procedures; restoration needs due to excessive wear on teeth, and procedures where the insurance companies feel a cheaper (not better) option is available. For example, an insurance company may substitute the benefit for a silver filling when a superior tooth colored filling is placed. Coverages are arbitrarily downgraded by insurance companies so that they can pay fewer benefits on your behalf. Our office cannot predict when this may happen.